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Activation e-mail

Hi, I've never received activation e-mail after purchasing my license yesterday. I've already checked multiple times my junk e-mail and inbox folders. I also never received an invoice from you despite that this transaction went through my bank yesterday.

Thank you.

Comments

  • Fiona_G
    Fiona_G Posts: 689 Staff member 🤠

    Hi @Syantovsky,

    We are sorry for any inconvenience caused. Could you please share the email address that you used to purchase the license via a PM so we can look into it?

    I look forward to hearing from you.

    Fiona_G
  • Syantovsky
    Syantovsky Posts: 2 ✭✭

    It's been three days already since I puyrchased my license. SO far I have no invoice e-mail or license activation e-mail. I so frustrated. The only e-mails I received were from TeamViewer Community "Welcome Abroad" from [email protected] and "Device Authorization Needed" from [email protected] addresses.

  • Fiona_G
    Fiona_G Posts: 689 Staff member 🤠

    Hi @Syantovsky,

    Thank you for your reply. I was unable to locate your order under the email address you sent to me. Could you please reply to my PM and I will pass your case to our support team. Thank you for your understanding in advance.

    Fiona_G
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