Activation e-mail

Syantovsky · 2021-01-26T16:41:15+00:00

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Hi, I've never received activation e-mail after purchasing my license yesterday. I've already checked multiple times my junk e-mail and inbox folders. I also never received an invoice from you despite that this transaction went through my bank yesterday.

Thank you.

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Comments

UgurDogu

Hello there,

I registered in Teamviewer but I don't receive activation email.

Would you check?

Thank you.

Fiona_G

Hi @Syantovsky,

Thank you for your reply. I was unable to locate your order under the email address you sent to me. Could you please reply to my PM and I will pass your case to our support team. Thank you for your understanding in advance.

Syantovsky

It's been three days already since I puyrchased my license. SO far I have no invoice e-mail or license activation e-mail. I so frustrated. The only e-mails I received were from TeamViewer Community "Welcome Abroad" from noreply@mails.community.teamviewer.com and "Device Authorization Needed" from SignIn-noreply@teamviewer.com addresses.

Fiona_G

Hi @Syantovsky,

We are sorry for any inconvenience caused. Could you please share the email address that you used to purchase the license via a PM so we can look into it?

I look forward to hearing from you.