Hi everyone , I tried to search the forum, I know the rules well (first search then ask) but I'm a bit in trouble with English (you have surely noticed the bad google translation)
I downloaded the Teamviewer app so I could help my parents remotely with their mobile phone. I didn't understand why you need another app (Quick support) but if it doesn't work out what it's for? I tried with my mobile phone and apart from viewing the screen on the pc I can't do anything else.
How can I fix it? Thank you.