Can a license be changed to a diffrent acount

RhodriDev
RhodriDev Posts: 1
edited May 2023 in Licensing

We have a number of licenses in our office, recently a member of staff has left and we need to change the license to a different user account. Is this possible?

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Answers

  • Yuri_T
    Yuri_T Posts: 2,249 [Former Staff]

    Hi @RhodriDev,

    Thank you for your post 🙌

    Yes - you can transfer a license to a different account.

    Depending on your license type, the way of doing is changed, therefore, I recommend contacting our support team.


    Please provide the current TeamViewer account and new TeamViewer account that you would like to license in the support ticket so our support team will advise you further individually.

    Hope this will be helpful.

    Kind regards,

    Yuri

    Former Japanese Community Moderator