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QuickSupport for Pixel 3

LoztInSpace
LoztInSpace Posts: 1 Newbie

From my WIn10 Desktop using TV, I'm trying to remotely assist a relative using a Pixel 3 with QuickSupport loaded. I can view their cell phone screen but I cannot control it.

I did not see a QuickSupport addon for PixeI so is RC not supported?

Answers

  • JeanK
    JeanK Posts: 3,619 Moderator

    Hello @LoztInSpace,

    If an add-on is available for your Pixel 3 model, the device should be prompted automatically with a pop-up asking to download the add-on.

    If not, this means there is no add-on available for your device and RC is therefore not supported.

    French Community Moderator
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