Upgrading to Team Viewer 13

Jims61

Back in December I received an email said we would be automatically upgraded to version 13 from 8.

"On January 19, 2021, everyone with a TeamViewer 8 license will be upgraded to TeamViewer 13"

How do I go about doing that?

Jim

Fiona_G

Hi @Jims61,

Thank you for your post.

To continue enjoying TeamViewer with versions 13 or 15, please manually update your client after January 19th. Get step-by-step instructions for the process in this Community Knowledge Hub article. You can find more information in our threads:

https://community.teamviewer.com/English/discussion/108666/teamviewer-8-end-of-life

https://community.teamviewer.com/English/discussion/109492/complimentary-teamviewer-15-access-for-legacy-versions-to-be-deprecated

Kind regards,