Why does TeamViewer Remote Access client say Free License when I have paid?
Please help. I have purchased a TeamViewer Remote Access licence (3base devices).
The customer portal acknowledges that my license is active. However when I login to the client application, using the same email and password, it says I have the Free version and will not let me connect to my remote device as it thinks I am using it commercially and wants me to purchase a license - which I have already done!
Does anyone have any advice?
When I try to raise a support ticket it forces me here or to the knowledge base.