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I have recently had an issue in changing my account from one email address to another I was advised by a Customer Support Specialist, that it was because my original email used was a social log in and that the only way to change my email address would be to delete the account and make a new one. I have done as advised, of…
I learned that my company already has a license. I want to cancel my business trial license but customer service tells me to contact contact@teamviewer.com but I have not heard anything. I may be billed soon, please help me.
I've paid for the teamviewer remote access plan and my credit card is already charged. The email that i input to buy is not a registered team viewer account (because it is said that if new email, it will be automatically registered. This community account is my other team viewer account) In the success payment page, it is…
Hello, there ! I lately needed to upgrade my license, but I have issue with the phone number field. Whatever I enter (my number, here in Senegal, or my friends numbers in France or Gabon), it keeps saying « Please enter a valid phone number including country code », which I already did. So now, I don’t know what to do…
Please process a refund.
I've paid for the teamviewer remote access plan and my credit card is already charged, however i have only received the order confirmation email but not the email for the invoice and license activation. On top of that, my customer portal is not showing any invoices/subscriptions update either. Please help.
Hi, I bought licence 3days ago, product ware activated but in aplication after login I see product as FREE on 2/3 computers, on 1 is as comercial. Max time of conecting is 5 min -.-' What can i do? Sorry if my English isn't good xF
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After installing Teamviewer and creating your TeamViewer account, follow these recommendations to ensure the highest level of security tailored to your needs. Secure your account: Set up two-factor authentication (2FA) Two-factor authentication (2FA) adds an extra layer of security to your TeamViewer account. Even if…
As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…