Community Discussions

The most recent content from our members.

I would like to cancel my business trial license but I cannot do so
I learned that my company already has a license. I want to cancel my business trial license but customer service tells me to contact contact@teamviewer.com but I have not heard anything. I may be billed soon, please help me.
Bought license, credit card charged, but not receive email confirmation
I've paid for the teamviewer remote access plan and my credit card is already charged. The email that i input to buy is not a registered team viewer account (because it is said that if new email, it will be automatically registered. This community account is my other team viewer account) In the success payment page, it is…
Issue with payment method
Hello, there ! I lately needed to upgrade my license, but I have issue with the phone number field. Whatever I enter (my number, here in Senegal, or my friends numbers in France or Gabon), it keeps saying « Please enter a valid phone number including country code », which I already did. So now, I don’t know what to do…
I haven't received any license key over 12 hours after I purchased. No way to contact any support
Please process a refund.
Bought license and credit card charged but have not received email
I've paid for the teamviewer remote access plan and my credit card is already charged, however i have only received the order confirmation email but not the email for the invoice and license activation. On top of that, my customer portal is not showing any invoices/subscriptions update either. Please help.
I Have licence but app TW se as free
Hi, I bought licence 3days ago, product ware activated but in aplication after login I see product as FREE on 2/3 computers, on 1 is as comercial. Max time of conecting is 5 min -.-' What can i do? Sorry if my English isn't good xF
Merged: I have free licence and now I'he time limitation on each connection
This discussion has been merged.
licens assist ar
hello I bought a license on 2/14/2023 and for some reason the active link is not working, the license is specified at [Removed as Community Guidelines]. how can you activate it?
Difference between the licenses
I was looking over the licenses offered mainly between TeamViewer Remote Access and TeamViewer Business and I do not understand what the number of devices to connect from and to mean. For a Business license, does this mean I can use any of my 3 devices to connect to any device that I have set-up TeamViewer on? Can these 3…
I have a valid license but always showing error time out and free account
Most of the time my license giving me error that i need to purchase a license, but I already have. Please help