How to cancel the subscription???

WentongQu
WentongQu Posts: 1
edited April 2023 in Meeting Forum

Well, after the Blizz becomes teamviewer's product, I can't contact Teamviewer or Blizz customer service anymore. Because there isn't any valid link in your ALL mails. All the links in your mails still forward to subscription.blizz.com. Now I had already leave last company, but I can't cancel the subscription from anywhere. And I can't submit a ticket because I can't find any commerical licence in the list.

So, is there anyway to refund the subscription and delete the subscription information from this account?

Comments

  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @WentongQu,

    Thanks for reaching out to us and I apologize for any inconvenience caused.

    In order to submit a support ticket, you need a licensed account. If you could send me your email address and invoice number to confirm your contract via private message, I will create a support ticket for you in this situation.

    Hope this will be helpful.

    Kind regards,

    Yuri

    Former Japanese Community Moderator