copy of the invoice

MarianaS · 2021-03-04T23:27:45+00:00

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Hello. My name is Mariana and I am a representative of [The personal info has been removed as per the community guidelines.]. I have an overdue invoice and my connections are blocked. Please send me a copy of the invoice to [The personal info has been removed as per the community guidelines.] so that I can pay it immediately. Thanks in advance.

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MarianaS

Thanks for the reply.

It is not possible for me to use the ticket system because my account status is currently free, which prohibits me from using support. Please send my request for a copy of the invoice to support. I see no other way to access them except through your help.

Yuri_T

Hi @MarianaS,

Thank you for reaching out to us.

We are unable to affect or provide direct support in licensing issues here in the community, for security purposes. you can contact our support team directly via the ticket system: https://community.teamviewer.com/English/kb/articles/72027-how-to-submit-a-ticket

Hope this information will be helpful.

Thank you in advance for your unerstanding.

Kind regards,

Yuri