new license

FERRAN77 · 2021-03-15T20:43:02+00:00

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Hello everybody! 
Although I have purchased a professional license and leave the free version, I cannot 
remotely connect to my computers, and I have not access to them now. 
How do I start working with business license?
Should I start session on all my computers in order to leave the free session 
and go pro?

Thanks

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Fiona_G

Hi @FERRAN77,

Thank you for your post.

You need to activate your license on your TeamViewer account then log in with your licensed account. Please find the instructions of activation here:

https://community.teamviewer.com/English/kb/articles/4326-how-to-activate-your-license

Kind regards,

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