Raspberry Pi Host no control

PelicanMedia · 2021-03-29T08:15:51+00:00

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I have a selection of Raspberry Pi's with the latest version of TV host installed.

After the last update, I have not been able to control these devices. I can view the desktop but unable to control/send receive files etc.

The version installed on Pi's:

The version installed on Windows laptop:

Originally installed from the .deb file here:

https://download.teamviewer.com/download/linux/teamviewer-host_armhf.deb

Entry in /etc/apt/sources.list.d/teamviewer.list :

deb https://linux.teamviewer.com/deb stable main

Some help, please? Or when will there be an update pushed out to fix this issue?

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TeamViewer 15

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MShoeb_Hasham

the rest of my TeamViewer IDs are done, but I still can't access my 2 Raspberry pi 3 b +. when connecting the connection drops or connects and the image is static.

I have another pi 3 b + that is working perfectly.

I tried to see if the problem was the internet connection but it is not.

matevzmrak

Hello,

Im occuring a problem after "sudo apt-get update & upgrade" on RPi4. Teamviewer remote control freezes after 3 seconds on RPi4.

It also does not work after reset.

Im using Teamviewer 15.16.8 on Windows

Sangin

Same here since 15.16.8 on Raspberry PI. Unable to connect from macOS or iOS.

Sangin

Same here. Worked well before 15.16,8. Any idea to downgrade?

jiangxue

Hello,

I want to provide some feedback on TeamViewer:

I use the windows computer as the main control terminal and the raspberry pie as the controlled terminal,

Software version: TeamViewer host_ 15.17.6_ armhf

After remote connection, about 3 seconds later, team viewer on raspberry pie flashes back

Hope to help me solve it. Thank you very much

[logs removed per Community Guidelines]

BigLukowski

Same issue here. Did you find a solution yet?

sbalint

I have the same issue.

Since the distribution update as I'm trying to log in to the rPI, aftre a few seconds the screen freezes.

TMRFE

Hey all - I had the same issue. I resolved it by running 15.5.5 which I pulled off an old pi. That seems to be stable on the new version of Buster. maybe the admin of this forum could have that posted here for folks to use

Sebaschd

Hi, I use the TeamViewer Remote Access Licence to work remotely on several Raspberry Pi 4. It works perfectly on one of them but since 2021 May the screen freezes on my IMac and teamviewer shuts down on the raspberry Pi - the connection cuts.

Is there anybody with the same problem? I would be really happy to get this problem solved because I actually pay for TeamViewer and it doesn´t work.

I am happy about any idea.

Sangin

Same here. Nobody seems to care at TeamViewer. TV unusable on Raspberry Pi for months.

Sangin

Same here since 15.16.8 on Raspberry PI. I don't where to find version 15.5.5 as you propose TMRFE. Maybe Team Viewer Team must provide a reliable rollback version until the new version work.

Sangin

@MShoeb_Hasham any news from TV?

bistwo

Suddenly (within the last month) I have a few Raspberry Pi devices running Raspbian 10 that I cannot connect to. The connection seems to be successful, but within one second of connecting, the screen freezes. The connection does not terminate, the screen just freezes. TCP/UDP 5938 is open on both the remote and local sides.

Sangin

Lots of post like this since TV 15.6 on this forum. Nobody seems to care. Look like a SegFault of the Host app.

7xy

https://community.teamviewer.com/English/discussion/comment/125660#Comment_125660

What is a SegFault?

Sangin

Here:

https://en.wikipedia.org/wiki/Segmentation_fault

Sangin

Read this : https://community.teamviewer.com/English/discussion/116021/teamviewer-host-dies-as-soon-as-connection-is-established-on-raspbery-pi-3b-after-apt-get-upgrade#latest

I installed 15.15.5.

PelicanMedia

And here we are again.

After something seemed to have been fixed and working fine for a few months, after an 'apt update' to the latest version (15.28.6) back not able to control my Raspberry Pi's. I have a ticket open with TV (after initially speaking with their online support, who just copy-pasted the link to follow their instructions. Even the setup tells you to email them, but the email bounces back to say use the online chat) I've now sent them my logs, but I'm not holding my breath.

https://community.teamviewer.com/English/discussion/comment/126200#Comment_126200

I tried this and installed the same version as you, but now it won't let me attach the Pi to my account correctly. I've tried 3 different versions now with the same result.

"Unable to add this device to your account. Please contact support@teamviewer.com if the problem persists."

Yet you can email them, as it bounces back.

Is it just me or are big corporate, money-grabbing, devs just getting worse?

PelicanMedia

"Your case was forwarded to the developers for further analysis."

Sangin

Do you remember the last working version? I'm still on 15.15.5. Let us know if they found something . I will not hold my breath.

PelicanMedia

https://community.teamviewer.com/English/discussion/comment/132312#Comment_132312

I don't, sorry. I've completely removed Teamviewer and all the remnants that are left behind as 'apt purge' doesn't remove everything. Even after purging there are still files in /home/pi/.config/teamviewer, /home/pi/.local/share/teamviewer*, /var/log/teamviewer* & /var/lib/apt/lists/linux.teamviewer.comdeb_dists_stable

Then I have tried clean installs using the latest, 15.5.5 (as was suggested elsewhere) and one random one in between. Now I cannot connect them to my account to make things worse!

Sangin

If it works one day, please let us know the version number. I hate running an older version.

PelicanMedia

https://community.teamviewer.com/English/discussion/comment/132875#Comment_132875

Unfortunately not. They have only answered the issue about not being able to assign the device back to my account.

"from the graphical interface, open a terminal and to login in the terminal window as root (sudo su) and run these commands:

teamivewer daemon stop

teamviewer daemon start

teamviewer setup

and try to do the assignment again."

The support agent, as usual, wasn't reading my messages and giving the incorrect version to install (64bit Linux rather than the armhf version) plus also telling me to install without using sudo. Default copy-pasted answers.

I would strongly suggest anyone who is having this issue open their own support ticket if you can. The more they get, the more they may see that their developers arent testing correctly.