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Since installing the latest version of TV participants sound like they are talking through a filter

JonCC
JonCC Posts: 1 Newbie

I'm hosting a meeting with three friends. They can hear me perfectly but they sound to me as if they are talking through a filter - like Donald Duck. I have uninstalled and reinstalled. Zoom and MS Teams work fine.


Any ideas?

Best Answer

  • JonCC
    JonCC Posts: 1 Newbie
    Answer ✓

    Hi Jean K, thanks for getting back to me - no third party product.

    Having gone through every audio option in Teamviewer to no avail I decided to see what I could do with Windows.

    I went to settings, Audio, device properties, additonal device properties, Speaker properties Advanced tab, and unchecked Enable Audio Enhancements.

    And now it works fine.

Answers

  • JeanK
    JeanK Posts: 6,017 Community Manager 🌍

    Hello @JonCC,

    Are you using a third party product for your audio communication during your TeamViewer meetings?

    Community Manager

    ---

    Did my response answer your question? Help out others and select it as the Accepted Answer

  • JonCC
    JonCC Posts: 1 Newbie
    Answer ✓

    Hi Jean K, thanks for getting back to me - no third party product.

    Having gone through every audio option in Teamviewer to no avail I decided to see what I could do with Windows.

    I went to settings, Audio, device properties, additonal device properties, Speaker properties Advanced tab, and unchecked Enable Audio Enhancements.

    And now it works fine.