Frequent dropped connection - Business license
Hi, I remote control my work computer from home. Home computer is a Mac laptop, work computer is a Windows 10 desktop. The connection drops frequently. Sometimes I can go 2 hours without a drop, but most times I only get 20-30 minutes before the connection drops. There is no error message. When it happens I still see the remote screen for a 5-15 seconds, I see the cursor moving, but the remote screen doesn't respond, everything appears to freeze. Then my viewer window on my Mac disappears and I have to connect again. Sometimes it locks up and I have to force quite TeamViewer on the Mac to get it to reconnect. Any ideas how to fix this?