authority rejected - how do I correct

sam1111 · 2021-04-08T08:15:13+00:00

There was an error rendering this rich post.

Both the remote computer and main computer are saying that they are ready to connect, but upon clicking to activate team viewer, the remote computer displays authority rejected and wont connect.

any ideas how to fix this? both computers are connected to a secure wifi.

thanks

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JeanK

Hello @sam1111,

I recommend you to first restart the TeamViewer service on your computer.

If this does not solve the issue, you will need to restart the TeamViewer service on the remote computer as well.

We explain how to proceed right here:

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