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I was billed twice for my licence, why?

Please advise why I was billed twice for my licence.


  • Esther
    Esther Posts: 3,550 Community Manager 🌍

    Hi MadCowJohn,

    Sorry to hear you have been billed twice.

    I recommend reaching out to TeamViewer Support directly to get this checked. The community can´t assist with license or contract-related questions.

    However, I am happy to guide you to find the telephone number of the support. Navigate to the top menu of this page, hover over Service and click on Give us a call.

    I hope this resolves quicly!

    Best, Esther

    Community Manager
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