I was billed twice for my licence, why?

MadCowJohn · 2021-04-19T09:51:02+00:00

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MadCowJohn

Please advise why I was billed twice for my licence.

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Esther

Hi MadCowJohn,

Sorry to hear you have been billed twice.

I recommend reaching out to TeamViewer Support directly to get this checked. The community can´t assist with license or contract-related questions.

However, I am happy to guide you to find the telephone number of the support. Navigate to the top menu of this page, hover over Service and click on Give us a call.

I hope this resolves quicly!

Best, Esther

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