Have tried Quick support with the universal add on
thanks for your post. Welcome to the community! :)
Please check here our supported manufacturers: https://community.teamviewer.com/English/kb/articles/4730-supported-manufacturers-for-remotely-controlling-android-devices
If your device is not listed and it still does not work with the universal addon, I am afraid that remote control is not available yet for your device.
But you can contact our team via this form to let them know which device you would like to control: Contact TeamViewer BizDev
Hope this information helps
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