Still Free Account -although I paid

WiB
WiB Posts: 4 ✭✭
edited April 2023 in Meeting Forum

HI,

I just purchased a new account, because I couldn't change my payment information in my existing one. The support told me to create a new account, as this issue is a known bug.

For this new account I got the paypal confirmation that I paid. But still I got the information, that I'm using the free account. Its urgent, because I need to start a metting with about 50 participants!

Regards

Best Answer

  • WiB
    WiB Posts: 4 ✭✭
    Answer ✓

    it works now. It took a while since the mail for activation was sent.

Answers

  • WiB
    WiB Posts: 4 ✭✭
    Answer ✓

    it works now. It took a while since the mail for activation was sent.