Problem with receiving nothifications from users (email support@domain.servicecamp.com)

KrystianK2021

Hi,

Does have anybody problem with domain @servicecamp.com ? From today morning my service camp don't report me about new issues from users. I don't see new tickets on platform.

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Accepted answers

JeanK

Hello @KrystianK2021,

We have the confirmation of a current issue with Servicecamp instances.

The only workaround you can use so far is to create tickets on behalf of the customer manually...

We will update you here as soon as we have new relevant information.

We are sorry for the inconveniences caused.

All comments

JeanK

Thank you for your update! ✌

KrystianK2021

Actually works properly.

JeanK

Hello @KrystianK2021,

We have the confirmation of a current issue with Servicecamp instances.

The only workaround you can use so far is to create tickets on behalf of the customer manually...

We will update you here as soon as we have new relevant information.

We are sorry for the inconveniences caused.

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