Hacked account

JohJoh

I received an email from Team Viewer thanking me for "activating my account"

I had not used Team View for years so this was a bit suspicious

I deleted the program from my computer, but this was 2 hours after the email arrived.

Next day people in my address book started getting junk mail.

I know Team Viewer has Security Measures in place, but can they be overridden by an experienced hacker?

I would like to be able to find out if there was activity in Team Viewer during those hours after it was "activated".

There does not seem to be any way of contacting Team Viewer without a paid account

Team Viewer.jpg

Yuri_T

Hi @JohJoh,

Thank you for reaching out to us.

The email you have attached is about an account registration to confirm. If you have not created a TeamViewer account, please do not click the link in the email so the TeamViewer account won't be able to be used by anyone.

If you have experienced any issue with TeamViewer such as suspicious connections, please report it to our dedicated team from here: https://content.teamviewer.com/en/report-a-scam/ 

If you have a specific request for personal information such as deleting your account, please submit the request using datarequest@teamviewer.com

Hope this information will be helpful.

Thanks and stay safe,

Yuri