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When can I get my refund???

haojia24 Posts: 1 Newbie

The previous experience of submitting tickets is really frustrating.  

I have opened two tickets already. In the first one


, I required to get refund within 7 days I purchased the teamviewer license. However, someone contacted me and canceled it but did not say anything about my refund.

Then I opened a second ticket

(35715840) to ask about when can I get refund. But someone one told me i have passed the 7-day period.

Let me be clear this time, I required a refund within the 7-day period and I am wondering when can I get a refund.


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