When can I get my refund???

haojia24

The previous experience of submitting tickets is really frustrating.  

I have opened two tickets already. In the first one

([removed per Community Guidelines])

, I required to get refund within 7 days I purchased the teamviewer license. However, someone contacted me and canceled it but did not say anything about my refund.

Then I opened a second ticket

([removed per Community Guidelines]) to ask about when can I get refund. But someone one told me i have passed the 7-day period.

Let me be clear this time, I required a refund within the 7-day period and I am wondering when can I get a refund.

Hao

JeanK

Hello @haojia24,

The refund process has started 3 days ago. You will be soon refunded the full amount.

We thank you in advance for your understanding and your patience.