No activation link received after purchase

Good Morning

After purchasing Teamviewer License i have not received any activation link to my email. Please advise ?

Comments

  • JeanK
    JeanK Posts: 7,040 Community Manager 🌍

    Hello @WPvanderMerwe,

    According to the system, you have received the activation e-mail on the 29/6/2021 at 2:07 PM

    Could you please verify your inbox as well as your spam folders?

    Community Manager

  • Hello JeanK

    Probably have receive it, but unintentionally perhaps delete it. Can you perhaps resend it to me?

  • JeanK
    JeanK Posts: 7,040 Community Manager 🌍

    Hello @WPvanderMerwe,

    Unfortunately, we as a Community team, cannot provide individual customer support.

    Please contact our customer support directly.

    Community Manager

  • Hi JeanK, after following the activation link i get the following error.