teamviewer.com link icon
or
Ask The Community

Cancel my subscription [7-day return]

kedeman
kedeman Posts: 1
edited July 2021 in General Questions

Dear TeamViewer Team. 

I would like to cancel my subscription. 

I'm in the 7 day period with the MONEY BACK GUARANTEE and have my Full Refund Back. 

Answers

  • Esther
    Esther Posts: 4,089 Former Community Manager

    Hi Kedeman,

    The Community has no access to any customer data and can´t handle purchases or cancellations or any contract-related services.

    You have to submit your cancellation via our ticketsystem: https://support.teamviewer.com/en/support/tickets/new

    Thanks for your understanding,

    Esther

    Former Community Manager