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Hi, I've currently off ill from work longer than I expected and I missed cancelling the free trial of a business license. I had intended to switch to a different plan, but the company has now been automatically billed for a 12 month license we don't want. I'd file a support ticket to ask for a refund, but that requires…
Hello Everyone, I'm facing a difficult situation and could really use some advice. Recently, I accidentally incurred a charge of over 800 CAD after forgetting to cancel a trial subscription. Here’s what happened: I urgently needed to access my lab computer and tried using the free version of Teamviewer. However, it wasn't…
December of last year (2021) I was forced to pay an unwanted automatic renewal. As in most of the software I use, when I don't make the payment the account is canceled without generating a debt, I thought that Teamviewer would be the same and I canceled my account myself. Surprisingly, the debt continued and I was forced…
I just signed up today for an individual license. I couldn't get it to work so I want to cancel. There is a terminate subscription option on my account but it says that the subscription will be terminated next year. How can I get the subscription cancelled and refunded now?
I have tried through the customer portal, through every link I could find, by calling, by being on hold first 20 minutes (selecting the option to cancel my product) -- then giving up on that (never got a status message saying someone would be with me shortly, suspect no one was there), and redialing but this time selecting…
I used teamviewer remote about a year, and it is a good product, however I no longer use it as much, so I request cancel it and created ticket 20 days ago. However, I have been charged for another year yesterday and knowing there is 28 days prior end of term policy to cancel. I don't know that. What is my solution for…
I don't want to renew my suscription and never confirmed it, free suscription is OK right now. I received an invoice for something that I didn't ask for and now I received a letter telling me that I'm going to be charged with some penalty fees. Please help with this issue.
I need refund of my money but I am unable to do so. Kindly help me with the refund.
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Dear TeamViewer Team. I would like to cancel my subscription. I'm in the 7 day period with the MONEY BACK GUARANTEE and have my Full Refund Back.
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