Can't submit a ticket

César88

I don't want to renew my suscription and never confirmed it, free suscription is OK right now.

I received an invoice for something that I didn't ask for and now I received a letter telling me that I'm going to be charged with some penalty fees.

Please help with this issue.

Ying_Q

Hi @César88,

Thank you for posting on TeamViewer Community and reaching out to us for assistance!

As community moderator is unable to assist for invoice related inquiry and cancellation request, kindly raise a support ticket to TeamViewer Support Team for further discussion please. You may raise a support ticket via the support portal with your licensed account.

Thank you for your kind understanding!

Warm regards,

Ying_Q