customer support is automatically redirected to community.teamviewer.com

I need refund of my money but I am unable to do so. Kindly help me with the refund.

Find more posts tagged with

Cancel order

Accepted answers

All comments

I have not recieved any email related to license activation. Sigh!

Hello @Chowdhury11,

find all relevant information here:

https://community.teamviewer.com/English/kb/articles/4326-how-to-activate-your-license

Here is also the link to submit a ticket to our team:

https://www.teamviewer.com/en/customer-support/#submitticket

Best,

Justin

I can login to customer portal account but as I press the 'contact support' button from dashboard it automatically redirects to community support.

How will I activate my license? I can't see an option for that.

Hello @Chowdhury11,

In order to access our Customer Portal, you need to be a customer, in other words, you need an activated license.

As we here in the community can't help with refunds or cancellations, I'd kindly ask you to activate your received license and log-in to the portal to submit a ticket.

Let me know if you need further help.

Best,

Justin

TeamViewer Rise: The event for IT experts
Have you heard?! On October 21, we’re hosting TeamViewer Rise—and we want to see you there! The digital event dedicated to IT experts. Join us to hear industry leaders as they share demos, roadmaps, and real-world strategies for delivering better IT. Take part in our first annual event for Proven, ready-to-deploy…

Quick Links