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I've created a support ticket to cancel our companies TeamViewer subscription two days ago but have not received any response and the ticket is still in the Being Processed status. How long does this normally take? It already seems odd that we need to submit a ticket to cancel a subscription and it's even more odd that it…
my invoice no[removed per Community Guidelines] i have made the payment on april 1 i was told i will be sent an actication link to start my subscription but it never happened so can u please assisst me to start my subscription as it is i have lost 7 important days of my paid subscription and my buisness is suffering too…
Dear Team viewer community, we, as alfanar company, wants to renew our contract of our subscription for team viewer, I am facing challenge of having a official quotation for the renewal to be able to use it internally for our procurement activities and issue a PO for the renewal. could you please help.
The user wants to have both 「Remote Access」 and 「Premium」subscription (Licenses) with the same account. The reason is that the user wants some users to have some 「Premium」features, while some are not allowed to. For example, have the ability to have multiple subscription (Licenses) setups would also work under 1 account,…
I have a Premium plan and with two people in my company, feel that I am being way over charged for the services that we use. The management console allows you to upgrade, but not downgrade. If I cant downgrade, I will be forced to not renew my subscription and use another service.
I no longer require teamviewer and the renewal email states I need to give 28 days notice. However, it seems to be really difficult to do a fairly simple task (intentionally I guess to try and make it so difficult that a customer is then within the 28 days). I've visited the customer portal that gives me all the details of…
I have set up a TeamViewer account for our company over a year ago. I logged in first time for over 6 months and I'm not really sure where to check if our account is working as I'm not able to check the availability of the credit card used. Under Licenses it says "Corporate Subscription - 3 channels". Does that mean that…
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