Your trusted place to explore and exchange TeamViewer knowledge.
I purchased a subscription and received a response from the for saying, "Your TeamViewer subscription is active." But I have not received any email messages with details about the license or to confirm the account. I opened this account manually, under the same email address. Please let me know what I need to do to…
I have a Premium plan and with two people in my company, feel that I am being way over charged for the services that we use. The management console allows you to upgrade, but not downgrade. If I cant downgrade, I will be forced to not renew my subscription and use another service.
This discussion has been merged.
I received a letter in my mail today claiming Debist GmbH is collecting [removed per Community Guidelines] euros from me in name of TeamViewer Germany GmbH, Bahnhofsplatz 2, 73233 Goeppingen I have no subscription, I have no payment methods added for TeamViewer, I want this resolved asap.
There is an HTTP 406 error when I try to submit a ticket to cancel my subscription
Can someone help me with this? I have paid for a year's use of TeamViewer, activated it as per the email, and it still states I have a free licence, which is not the case. I have 3 remote machines that I need to sort out, but cannot due to this. Thanks.
It looks like you're new here. Sign in or register to get started.
Join us at FastForward on Oct 14 and make this the last time you fix it.
Learn more about the latest feature we’ve released.
Discover quick, practical tips to get more out of TeamViewer each month.