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Can someone help me with this? I have paid for a year's use of TeamViewer, activated it as per the email, and it still states I have a free licence, which is not the case. I have 3 remote machines that I need to sort out, but cannot due to this. Thanks.
I renewed my licenses today. I received mail about order confirmation but I cannot have access to use features. When I log in, the program do not show my subscrition. It says upgrade your plan. How can I solve this problem?
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I've created a support ticket to cancel our companies TeamViewer subscription two days ago but have not received any response and the ticket is still in the Being Processed status. How long does this normally take? It already seems odd that we need to submit a ticket to cancel a subscription and it's even more odd that it…
my invoice no[removed per Community Guidelines] i have made the payment on april 1 i was told i will be sent an actication link to start my subscription but it never happened so can u please assisst me to start my subscription as it is i have lost 7 important days of my paid subscription and my buisness is suffering too…
Dear Team viewer community, we, as alfanar company, wants to renew our contract of our subscription for team viewer, I am facing challenge of having a official quotation for the renewal to be able to use it internally for our procurement activities and issue a PO for the renewal. could you please help.
The user wants to have both 「Remote Access」 and 「Premium」subscription (Licenses) with the same account. The reason is that the user wants some users to have some 「Premium」features, while some are not allowed to. For example, have the ability to have multiple subscription (Licenses) setups would also work under 1 account,…
I have a Premium plan and with two people in my company, feel that I am being way over charged for the services that we use. The management console allows you to upgrade, but not downgrade. If I cant downgrade, I will be forced to not renew my subscription and use another service.
I no longer require teamviewer and the renewal email states I need to give 28 days notice. However, it seems to be really difficult to do a fairly simple task (intentionally I guess to try and make it so difficult that a customer is then within the 28 days). I've visited the customer portal that gives me all the details of…
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As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…
Besides providing a strong and secure backbone and infrastructure, TeamViewer is proud to be in compliance with a variety of international standards and requirements. Please find all the relevant information on our https://compliance.teamviewer.com/