Not receiving verification emails

MichelledotP · 2021-07-10T00:36:58+00:00

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I'm getting a new device at home and trying to install/login to TV. It's asking me to check my email for verification code but haven't received anything for hours. How long should I wait. Is it possible for someone to assist.

Much appreciated.

Thanks

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Yuri_T

Hi @MichelledotP,

Thank you for reaching out to us.

I have verified no issue in our email servers sending such automated emails. Please try it again and ensure TeamViewer is added to your list of safe senders, and please check the Junk and SPAM folders.

Best regards,

Yuri

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