Ads in Teamviewer

F_Jelk_PC_Profi_ch
F_Jelk_PC_Profi_ch Posts: 2
edited July 2021 in General questions

We are paying for teamviewer, so why we get always ads, wenn we starting the Teamviewer?

For users, who use it for free, the adds are o.k., but not for paying customers.

It's annoying and this should be disabled.

teamviewer_ads.png


Answers

  • JeanK
    JeanK Posts: 7,040 Community Manager 🌍

    Hello @F_Jelk_PC_Profi_ch,

    You can dislable in-app ads by following these instructions:

    Go to Extras --> Options --> Advanced --> Show advanced options --> under TeamViewer options un-tick the box for In-product marketing messages --> OK

    In-product marketing messages.png


    Community Manager

  • F_Jelk_PC_Profi_ch
    F_Jelk_PC_Profi_ch Posts: 2

    Thanks, I'll test it.

  • JeanK
    JeanK Posts: 7,040 Community Manager 🌍

    All right! Let us know if that worked out for you! 🤓

    Community Manager

  • whalebuy
    whalebuy Posts: 3

    Why do you require that we shut this incredibly annoying feature off? Why don't you allow users to "opt in" instead of making us "opt out" - wasting our time - and making so many users deeply annoyed?

Trustpilot

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