Good day, I'm new here so be gentle... We have a partner organization that will provide remote support to a new system we are installing and I needed a way to give them simple remote access to manage the service. I have installed TeamViewer and given them the username and a password to use to access it but they are worried that they are un-licensed. They are a large organization and are keen to ensure they are fully compliant and fully licensed to use the software on our behalf. Also providing them Remote access is part of the contract between our organizations.
Is it as simple as setting them up as a user within my management portal alongside any internal users or is there a better way?
Thanks in advance.
