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How can i cancel my teamViewer subscription

I want to cancel my teamViewr subscription and i don't know how to do it. I can't find a link in order to remove my credit card cause every year the teamViewer is charging me.

Answers

  • JeanK
    JeanK Posts: 4,722 Senior Moderator
    edited July 20

    Hello @KARPODINIS_2506,

    You can cancel any TeamViewer licence by submitting a ticket.

    How to submit a ticket?

    You can submit a ticket via the following link: Submit a ticket

    IMPORTANT

    If you have not activated your license on your TeamViewer account, you won't be able to access the ticket portal. Instead, it will redirect you to the TeamViewer Community. Therefore, it is very important to activate the license on your TeamViewer account in order to be able to access the ticket portal and cancel your license.

    Depending on the license you have, please follow the activation instructions here:

    I hope this could help. 🍀

    French Community moderator

     

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