Custom QuickSupport on windows XP

Jpee

For some reason its not possible, to deploy a custom QuickSupport on windows XP.

When we deploy, it loaded a default QuickSupport, on modern os it works fine.

Anybody now a solution? 

JeanK

Hello @Jpee,

It is not possible to deploy the QuickSupport module, as it is just an executable without installation (and service).

However, you can deploy TeamViewer (full version) and TeamViewer Host.

More information here:

https://community.teamviewer.com/English/kb/articles/24852-how-to-deploy-teamviewer-using-windows-group-policy-v13-1-and-below

Jpee

@JeanK

Sorry think that I use the term deploy wrong.

What I meant was to copy physically to client.

Then my own custom QuickSupport is not loaded. The default one is loaded instead

 

Jpee

https://community.teamviewer.com/English/discussion/comment/124458#Comment_124458

On different os no problem at all.

I tried on multiple windows xp systems

JeanK

The customization works through port 443. Can you confirm that this port is open within your network?