Unattended access with full access still requires user permission

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DSJK
DSJK Posts: 4 ✭✭
in General questions

Issue posted from 11/2018 is happening again: https://community.teamviewer.com/English/discussion/48245/unattended-access-with-full-access-still-requires-user-permission


I've checked all settings, followed the "All about unattended access" guide, reinstalled application on several PCs, updated policies, etc. Nothing has worked. Another user is reporting the same issue starting July 30, 2021.

Answers

  • Justin
    Justin Posts: 802 [Former Staff]
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    Hello @DSJK,

    What operating systems are you trying to set up unattended access? Have you tried launching TeamViewer as administrator, as well as setting up those changes as one?


    Let me know.


    Best,

    Justin

    German Community Moderator

  • DSJK
    DSJK Posts: 4 ✭✭
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    We are using Windows 10. I've never had to open TeamViewer as an administrator before on either the host or remote computers. I just tried running TeamViewer as an admin and it still does not allow unattended access.


    It also now requires multiple prompts on the remote computer to get access - allow screen sharing, allow remote control

  • DSJK
    DSJK Posts: 4 ✭✭
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    This still isn't resolved even after 2 months

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