I am using Teamviewer 12 since the last few days unable to connect to remote station.

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Vianney
Vianney Posts: 1
edited May 2023 in General questions

Getting the following error:

No connection to partner.

Partner did not connect to router.

Error code:WaitforConnectFailed

Please advice if you have any solutions

Answers

  • Justin
    Justin Posts: 802 [Former Staff]
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    Hello @Vianney,

    The "Partner did not connect to router" is a result of network-related issues. Meaning that something is not working while trying to connect.

    Please check on your remote computer if it's connected to the internet. Also, please check your power options, so the remote computer is not entering hibernate.

    Another option you should check is if your antivirus or your firewall are allowing in- and outcoming connections.


    Let me know if those fixed your problem.


    Best,

    Justin

    German Community Moderator

  • Remarkablemark
    Remarkablemark Posts: 2 ✭✭
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    Why can I connect to a remote computer in my list by Windows Remote Desktop and it not connect with Commercial licensed version 15 of Teamviewer? It continues to give me the same errors as above: No connection to partner! Partner did not connect to router. Error Code: WaitforConnectFailed