Cannot get Remote access to work.

JIMMYnote · 2021-08-16T18:27:32+00:00

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Hi,

I am running TV 15.20.6 on my MACBOOK trashcan. As well on my MacBook Laptop.

When I go to remote control my laptop from my MACBOOK trashcan - no problem. However, when I go to control my MACBOOK trashcan from my laptop - I can only see the desktop, but have no remote access.

I am running MACos big Sur 11.4

in my security & privacy settings I have checked Accessibility, Full Disk Access.

Both are running on Wifi.

I can't seem to figure this out! Anyone have something I am missing?

Thank you,

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JeanK

Hello @JIMMYnote,

To be able to fully remote control your Mac, you also need to enable Screen Recording.

Could you please check if this permission is also granted?

Please find more info here:

https://community.teamviewer.com/English/kb/articles/44699-how-to-control-a-mac

I hope this could help. 😊

If not, do not hesitate to ask your questions here. 👇

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