Reset account password not receiving instruction email

craigby · 2021-08-19T05:30:56+00:00

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Hi TV community,

I tried to reset my our account password but I have not received the instruction email. What can I do?

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Thank you for contacting us and Welcome to TeamViewer Community.

Can you kindly try again on requesting password reset link please and check both of your email inbox and spam folders for TeamViewer emails.

Best regards,

I tried again. Could it be that it is a government email?

I just got my wife to email me and that worked so my connection is fine.

Can you kindly send the email address via PM please.