i can't manage options to change my password
Hello @Saucy,
Do you mean the password of your TeamViewer account?
Or the password you need to remote control into the remote computer?
All the best,
/JeanK
Hi I cannot log onto remote account as the generic password has changed. How do I get a new one? Thanks.
Hello @mspence219,
You have two main types of passwords that need to be distinguished.
This password is used to access your TeamViewer account. You will find all the information you need regarding this topic in our Knowledge Base article here: What is a TeamViewer Account?
This fixed password is asked when you connect to a device. The password has to be saved in the TeamViewer options on the remote computer. You will find all the information you need regarding this topic in our Knowledge Base article here: Password for unattended access
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