change password

mspence219 · 2021-08-25T01:18:43+00:00

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mspence219

i can't manage options to change my password

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JeanK

Hello @mspence219,

You have two main types of passwords that need to be distinguished.

The TeamViewer account password

This password is used to access your TeamViewer account. You will find all the information you need regarding this topic in our Knowledge Base article here: What is a TeamViewer Account?

The TeamViewer device password for unattended access

This fixed password is asked when you connect to a device. The password has to be saved in the TeamViewer options on the remote computer. You will find all the information you need regarding this topic in our Knowledge Base article here: Password for unattended access

Saucy

Hi I cannot log onto remote account as the generic password has changed. How do I get a new one? Thanks.

JeanK

Hello @Saucy,

Do you mean the password of your TeamViewer account?

Or the password you need to remote control into the remote computer?

All the best,

/JeanK