Licensed connecting to a free version

Asiri999 · 2021-09-05T06:13:28+00:00

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We will be the host, who have the licensed version, dose other from outside, they might use the free license have the ability to connect to the host?

is there any time limitation or some sort of restriction ?

Asiri

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Akiho

Hi @Asiri999,

Thank you for contacting TeamViewer Community.

Please kindly to use a TeamViewer licensed account on the local device instead of host device, as we recommended this method.

Thank you in advance for your understanding.

Best Regards,

Akiho

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Asiri999

let me make it more clearer...

PC1 has licensed TeamViewer (this PC is hosting the connection)

PC2 has free TeamViewer(not licensed)

Do both of them need to be licensed to establish a connection without any interruption ?

Thank you

Akiho

Hi @Asiri999,

Thank you for your response.

In your case, the connection from PC1 ( using licensed TeamViewer account ) to PC2 (free / not licensed) is our recommended way. As long as host (local device) using a licensed TeamViewer account, remote device doesn't need a license.

Hope this clarifies your query.

Best Regards,

Akiho

Hi @Asiri999,

Thank you for contacting TeamViewer Community.

Please kindly to use a TeamViewer licensed account on the local device instead of host device, as we recommended this method.

Thank you in advance for your understanding.

Best Regards,

Akiho