New License Activation on wrong account

MuppetGeoff Posts: 2 ✭✭
edited September 2021 in General questions


I messed up. I created a new account and activated a new Enterprise license, only to discover that I must have made a Typo in the email address or something, because the account activation never came through, and I can’t figure out the mistake I made! Oh, and yes, I stupidly closed the windows...

I need to get my license moved to the valid account, and delete the bad one. Typical that it’s 5PM Pacific time.

Hopefully someone sees this – because I can’t create a ticket when I’m on a Free account - and I can't figure out the "bad" account that's now on an Enterprise license!

Hopefully someone can help me.



  • MuppetGeoff
    MuppetGeoff Posts: 2 ✭✭

    Found other examples of this in the forum (yay, I'm not the only plum). I'll call support on Monday.