The most recent content from our members.
Just renewed my subscription (Remote Access) and have problems remote accessing / defining my 3rd (work) computer (Password when I don't have one, etc). I therefore deleted the Device in the web App in order to redefine it. Now, I can see the computer in "My Computers" in the Desktop App (old interface) but I do not see it…
Is it possible to provide users who are based in Russia with a TeamViewer Corporate License that was purchased in Switzerland? The users in Russia work remotely on computers located in Switzerland.
This discussion has been merged.
Good afternoon, I purchased a license TeamViewer Remote Access for a single user, but my account is still showing a Free license. I tried clicking the "Activate Your Account" that was sent to my email, but I receive the following error: "Sorry, an error occurred while processing your request." What do I need to do to get…
Hi, i have multiple old accounts under old legacy non-profits that we have amalgamated. How do I find if any are active or valid?
Hello, We are planning on purchasing a corporate license which we would use in two majority owned companies. The question is whether it is legal to purchase one corporate license and share it between the two entities, and if so is there an entry in the EULA where this is clearly stated? Thank you in advance. 🙂
This is the single most annoying thing that started very recently. After every session I get a popup detailing a sale for new subscribers only. I am not a free user - I AM A PAID SUBSCRIPTION USER! How do you disable these ads as there is no "Don't Show me this again option"? Before someone says go to the Advanced Settings…
Hi everyone, We need your help and expertise! If you are already a TeamViewer customer, we'd appreciate if you can take a moment to take a short survey as we want to improve greatly! This time it is all about the functionality and offering around licenses. And as you went through the process, please share with us how we…
I have been using Teamviewer to connect to a computer which controls equipment in my lab. I work for a public university and this activity results in no type remuneration (O.K. I get a paycheck). I am just checking the status of my equipment. Is this still "commercial activity"?
Hi, I messed up. I created a new account and activated a new Enterprise license, only to discover that I must have made a Typo in the email address or something, because the account activation never came through, and I can’t figure out the mistake I made! Oh, and yes, I stupidly closed the windows... I need to get my…
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