Your trusted place to explore and exchange TeamViewer knowledge.
As the title states, my TeamViewer Legacy subscription is marked as terminated with an unpaid invoice. We found out about this from a debt collection agency that was sent on TeamViewer's behalf to get these funds. The subscription was setup from a previous employee at the company, and as their new IT provider, we have…
This discussion has been merged.
Hello everyone, We have a TeamViewer Premium license with the Mobile Device Support add-on, and a separate 1x Assist AR Expert license. My question is: Do we need to have the Mobile Device Support add-on for Assist AR to work? We don’t use anything else except Assist AR on mobile devices, so I would assume the Mobile…
Just renewed my subscription (Remote Access) and have problems remote accessing / defining my 3rd (work) computer (Password when I don't have one, etc). I therefore deleted the Device in the web App in order to redefine it. Now, I can see the computer in "My Computers" in the Desktop App (old interface) but I do not see it…
Currently, we must manually react to when all licenses are occupied by users. This leads to situations where new users cannot start working in TeamViewer until we free up a license for them (i.e. by disabling another user and reassign his license). It would be great to have some sort of alerting mechanism (email, SMS,…
Hi, one of the last features missing for us is to automatically assign licenses based on Entra group membership. We want to be able to manage everything in Entra ID without having to visit the TeamViewer management console. So, it would be great to have this feature!
It looks like you're new here. Sign in or register to get started.
See what's new at TeamViewer
Learn more about the latest feature we’ve released.
Discover quick, practical tips to get more out of TeamViewer each month.
After installing Teamviewer and creating your TeamViewer account, follow these recommendations to ensure the highest level of security tailored to your needs. Secure your account: Set up two-factor authentication (2FA) Two-factor authentication (2FA) adds an extra layer of security to your TeamViewer account. Even if…
As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…