Problem with license activation

Marpea

Hello,

My company moved me to a new license. It first cancelled my old one (I'm now back to the free version) and bought a new one. They sent me the new activation link but it doesn't work (a message saying a license is already assigned to my account appears).

Please give me some help to solve this.

Thanks

Justin

Hello @Marpea,

Could you send me the email that is currently still assigned via private message?

I'll look into it.

Best,

Justin