I've read previous questions and tried to follow the steps mentioned below, but there is no company profile showing on my account.
https://community.teamviewer.com/English/kb/articles/53579-how-to-activate-your-remote-access-plan
When I look at our Customer Portal online the invoice shows as paid and the subscription shows as active. I can't find the original activation email, so I requested a new one and it tells me that my account is active so I can't be sent a new one.
I've tried manually activating the (legacy) license by inputting the invoice number, the Sales Order number and the Customer Account number but that didn't work.
