My MFA codes stopped working and I am unable to disable the setting because it wont accept my codes. I have my backup code but that wont work either. I'm on a Corporate license.
Hello @Kurtis
Thanks for your post.
We are unable to assist with Two-Factor Authentication removal from accounts in the Community.
If you have the original device you used to set up Two Factor Authentication, please double check the date and time settings on the mobile device, as this can cause the codes it provides to not be accepted by the website or app.
Should the issue persist, as a licensed customer you are able to reach out to support for assistance with such an issue.
Please contact support directly, using local numbers found here:
Thanks in advance.
