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System
System Posts: 466 ✭✭
edited October 2021 in General questions
This discussion was created from comments split from: Business License Billing.

Comments

  • MrJim
    MrJim Posts: 1 ✭
    edited October 2021

    I am VERY upset with Team Viewer current "modus operandi", it **bleep**, Last April, I registered this software, since then it has been a trio thru pure **bleep**. All the annoying messages, etc, Today I am adding a replacement console and YOU LOST my April activation. In the meantime, the current MANAGEMENT laptop is dying. please tell how you can reactivate my account: [removed per Community Guidelines].

  • Akiho
    Akiho Posts: 1,210 Moderator ☑
    edited October 2021

    Hi @MrJim,

    Thank you for contacting TeamViewer Community.

    It seems your TeamViewer account remains active with your Business license. Please sign in with your licensed TeamViewer account.

    Regarding Company Profile, this feature is available for Premium, Corporate or Tensor licenses and it's not avaialble for signle user licnese (Remote Access and Business license.) Please kindly to check the knowledge articel - All about the TeamViewer company profile - TeamViewer Support.

    If you'd like to use this feature, please contact Sales Team directly.

    Thank you in advance for your understanding and patience.

    Best Regards,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター

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