CONNECT BUTTON IS GRAYED OUT and GRANT EASY ACCESS IS UNCLICKABLE

CRISZY
CRISZY Posts: 1
edited October 2021 in General questions
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Answers

  • Natascha
    Natascha Posts: 1,591 Moderator ☑
    edited October 2021

    Hi @CRISZY

    Thank you very much for your post and welcome to the TeamViewer community.

    Can you please update to the latest TeamViewer version (I see the little update arrow in the top line 😉) and sign in with your TeamViewer account?

    Please also make sure that you install TeamViewer in order to use Easy Access and not just run it as a one time exe.

    Hope this could help. Please let me know if there is anything else I may assist with.

    Happy Friday and all the best,

    Natascha 🙋‍♀️

    German Community moderator 💙 Moderatorin der deutschsprachigen Community

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