Keyboard focus not on Partner ID field

p123
p123 Posts: 4
in General questions

In the past 2-3 weeks (mid-September maybe), an update to TeamViewer (Windows) changed the keyboard focus when launching TV. It used to be on the Partner ID field, which was good to start typing right away. Now the keyboard focus is on the radio button to select Remote control or File transfer. Having the keyboard focus on a radio button is not exactly what I would call useful, and it requires a mouse click (or the press of Shift-Tab) to bring it back where it belongs.

Why did the keyboard focus change away from the Partner ID? Please bring it back to where it was and should be.

Answers

  • JeanK
    JeanK Posts: 7,029 Community Manager 🌍

    Hello @p123,

    I cannot confirm this behaviour on your test devices.

    Could you please try to reinstall TeamViewer on your computer? It might bring back the keyboard focus where you want it to be. 😉

    Let me know if that worked!

    Community Manager

  • p123
    p123 Posts: 4

    Thanks for the suggestion but it did not. I also checked on a couple of other computers and they all have the same problem. So I think the problem is generic, and therefore for TeamViewer's development to address. How do we get them to do that?

  • JeanK
    JeanK Posts: 7,029 Community Manager 🌍

    Thank you for doing your testing also on your side.

    You can address your improvement suggestions in our idea hub:

    https://community.teamviewer.com/English/categories/ideas-hub

    Community Manager

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