I am trying yo allow a different person that also has a free account to have remote free access
Hi jw123,
Thank you for your post and I will try to support you 😊
When a second person initiate a remote session to your device, does any error message pop up on the devices?
If error message shows, please provide us a screenshot of it, so that we can guide you better !
If there is no error message, could you tell your TeamViewer ID and password to a second person, and try the connection please?
Best regards,
Akiho
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