I can't do anything on my phone via PC while connected by team viewer

cepeles · 2021-10-30T11:37:17+00:00

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cepeles

Hey,

My smartphone is Xiaomi Mi 9, last update installed. Do you have any idea how I can make it work?

Thanks in advance!

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Esther

Hi there,

what TeamViewer app did you install on the Xiaomi? The TeamViewer Universal app? I think you will need that one for being able to remote control the device.

Here are some more information on the app: https://community.teamviewer.com/English/kb/articles/98492-universal-add-on-for-android

Please let me know whether using the Universal App resolves your issue!

Thanks, Esther

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