Update and reassign some devices

RonnieUPP

Hi all,

2nd post of the day :)

So i think we had a few deployment glitches early on. some of the issues I have at the moment are:

1. Some devices when we share desktop via Microsoft teams. Their TeamViewer host module shows no password????
2. We did have in the standard policy that updates where only automatic updated without the major version. I think this has left a few clients still on an older version.
3. I think we by mistake deployed TeamViewer MSI host without correctly passing the arguments (config id and api token).

Now I would like to ensure all my clients are fully assigned to our subscription and they are on the very latest version.

We are deploying via Intune, we deploy using the MSI host version. I read somewhere that with the MSI we could add --reassign but not sure if we can use that same argument when we have new machines being set up from scratch?

JeanK

Hello @RonnieUPP,

Thank you for posting here. 😊

I will try to tackle every question/issue.

1) If no password is shown, it means that the random password has been disabled.

If you want a password to be displayed, you can access the TeamViewer options ➜ Security and set the Password strengh to the number of characters you want. This will make a password appearing under the TeamViewer Host ID.

2) For clients with older version, we recommend uninstalling TeamViewer via your Appplication Management tool and deploy TeamViewer from scratch via .msi

3) Using --reassign is definitely the way to go in order to reassign the clients that have not received the config ID and api token.

You can simple add the parameter to your command line.

It could look like this:

msiexec.exe /i "%~dp0\TeamViewer_Host.msi" /qn CUSTOMCONFIGID=xxxxxx APITOKEN=xxxxxx ASSIGNMENTOPTIONS="--reassign --alias %ComputerName%"

Let me know if this has helped! 😊

Have a great evening,

JeanK