We have paid money but no activation link!

ruukjis
ruukjis Posts: 1
edited May 2023 in Licensing

As the title says - we have paid invoice, but still have not received activation link. We can't create ticket because we still are on Free license.

Answers

  • Justin
    Justin Posts: 802 [Former Staff]

    Hello @ruukjis,

    Thank you for reaching out to us and congratulations on your first post in our community! 🙂


    In order to solve your issue, I need to verify your identity. For that, I need you to provide me with your e-mail address via private message.

    I will contact our dedicated team for you.


    Hope that helps you out.


    Best,

    Justin

    German Community Moderator