I cant activate my team viewer account

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omarkh
omarkh Posts: 1
edited November 2021 in General questions

I have paid the team viewer invoice and then try to login into team viewer but team viewer display that I'm a free license user ,i tried to open a ticket but the website keeps redirect me to another page i need help plz

Answers

  • Akiho
    Akiho Posts: 1,216 Moderator
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    Hi @omarkh !

    Thank you for reaching out to the community😊

    As you mentioned, you will be reverted here, to the community if you're TeamViewer account hasn't activated with the license yet.

    Could you please tell me more details about where you're stuck at? So that I may assist you further!!


    Perhaps, our knowledge article already leads you to a clear procedure for the activation. Please feel free to check the article below!

    👉 How to activate your license.

    Could you activate the license successfully?

    Looking forward to hearing from you soon!

    Best regards,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター